This Delivery & Returns Policy governs the delivery, return, and refund procedures for purchases made through this website.

Delivery Policy

Order Processing

Orders are processed after successful confirmation and payment (where applicable). Processing times may vary depending on product availability and order volume.

Delivery Timeframes

Delivery timelines provided on the website are estimates only. While we aim to deliver orders promptly, delays may occur due to:

  • Product availability
  • Weather conditions
  • Traffic or logistical constraints
  • Third-party courier delays

We do not guarantee delivery within a specific timeframe.

Delivery Location

Orders will be delivered to the address provided at checkout. Customers are responsible for ensuring that delivery details are accurate and complete.

We are not responsible for failed deliveries due to incorrect or incomplete address information.

Risk & Responsibility

Risk of loss or damage passes to the customer once the order has been delivered. Customers are advised to inspect products at the time of delivery.

Returns Policy

Eligibility for Returns

Returns may be accepted only if:

  • The product is unused and in its original condition
  • The product is returned in original packaging
  • The return request meets our return criteria

Certain products may not be eligible for return, including but not limited to perishable goods, opened items, or hygiene-sensitive products.

Non-Returnable Items

The following items are generally non-returnable:

  • Perishable food items
  • Products that have been opened, used, or altered
  • Items damaged after delivery
  • Clearance or promotional items

Return Approval

All return requests are subject to review and approval. We reserve the right to refuse any return that does not meet our conditions.

Refund Policy

Refund Method

Approved refunds, if applicable, will be processed using the original payment method or an alternative method at our discretion.

Refund Eligibility

Refunds may be refused if:

  • The product does not meet return conditions
  • The return request is submitted late
  • The product shows signs of misuse or damage

Delivery charges, if any, are non-refundable unless otherwise stated.

Exchanges

Exchanges may be offered at our discretion, subject to product availability and condition of the returned item.

Policy Abuse

We reserve the right to refuse returns, refunds, or exchanges in cases of suspected misuse, abuse, or repeated return requests.

Changes to This Policy

We may update or modify this Delivery & Returns Policy at any time. Continued use of the website constitutes acceptance of the updated policy.